This Privacy Policy describes how VIVA, the dating application dedicated to the Khoja Shia Ithna Asheri community, collects, uses, stores and protects the personal data of its users.
By using the Application, you accept the practices described in this policy.
1. Data controller
The data controller is:
Company name / Publisher: APLI SARLU
Address: LOGT 51 CITE Ampefiloha Antananarivo Madagascar
Contact email: contact@viva-khoja.com
2. Personal data collected
In the course of using the Application, we may collect the following data:
2.1 Data provided by the user
- •Name or username
- •Email address
- •Phone number (if applicable)
- •Date of birth
- •Gender
- •Profile photos
- •Personal description
- •Dating preferences
2.2 Data collected automatically
- •IP address
- •Device type and operating system
- •Technical identifiers (cookies, mobile identifiers)
- •Approximate location data (if authorized)
2.3 Usage data
- •Messages exchanged in the Application
- •Interactions (likes, matches, reports)
- •Connection history
3. Purposes of data collection
Personal data is collected for the following purposes:
4. Legal basis for processing
Data processing is based on:
- •The user's consent
- •Performance of the contract (service delivery)
- •The legitimate interest of the publisher (security, service improvement)
- •Applicable legal obligations in Madagascar
5. Data sharing
Personal data is not sold.
It may only be shared with:
- •Technical providers (hosting, maintenance, messaging)
- •Competent authorities, if required by law
- •Partners strictly necessary for the operation of the Application
All partners are bound by confidentiality obligations.
6. Data hosting and transfer
Data may be hosted:
- •In Madagascar
- •Or on servers located abroad (e.g. Europe, Africa, international cloud)
In this case, measures are taken to ensure an adequate level of data protection.
7. Retention period
Personal data is retained:
- •As long as the user account is active
- •Until the account is deleted by the user
- •Or in accordance with applicable legal obligations
Inactive accounts may be deleted after a prolonged period of inactivity.
8. User rights
In accordance with data protection principles, each user has the following rights:
- ✓Right to access their data
- ✓Right to rectification
- ✓Right to erasure ("right to be forgotten")
- ✓Right to object to processing
- ✓Right to restriction of processing
Requests can be sent to: contact@viva-khoja.com
9. Data security
We implement technical and organizational measures to protect personal data, including:
- 🔒Encryption of sensitive data
- 🔒Restricted access to data
- 🔒Monitoring and prevention of unauthorized access
Despite these measures, no system is entirely secure.
10. User data deletion
Users may request the deletion of their personal data at any time.
To make a request, please contact us at the following address:
(specifying the email used in the application and the subject "Data deletion request")
- •Data deletion will be carried out within a maximum period of 30 days.
- •Some data may be retained temporarily if required by law.
11. Protection of minors
The Application is strictly reserved for persons aged 18 and over.
No data from minors is intentionally collected.
12. Cookies and similar technologies
The Application may use cookies or similar technologies to:
- •Improve navigation
- •Analyze the use of the Application
- •Personalize the user experience
Users can manage their preferences through their device settings.
13. Policy changes
This Privacy Policy may be updated at any time.
Any significant change will be notified to users via the Application.
14. Contact
For any questions regarding this Privacy Policy, you can contact us at:
Contact email
contact@viva-khoja.com